Data Integration
Seamlessly connect to your existing core banking and source systems, enabling the platform to read and ingest complex portfolio and customer data automatically without manual intervention.
FinX
Your Debt Portfolio.
Recovered Faster.
FinX — Intelligent Financial Operations Suite for Banks
FinX is a unified banking operations platform built for financial institutions. Digitise your debt collection process and improve recovery rates.
Built for Banks
Compliance Ready
Role-Based Access
How Debt Collection Works Without FinX — and With It
Without FinX
Portfolio data is exported manually from core banking systems.
Agents work from spreadsheets with no visibility across teams.
Branch heads rely on end-of-day reports that are out of date.
Customer interaction history is scattered across individual agent memory.
Portfolio allocation is done manually — time-consuming and inconsistent.
→
With FinX and Debt360
Portfolio data loads automatically from source systems.
Each agent sees only their allocated portfolio with full history.
Branch heads have live dashboards showing recovery rates in real time.
Every interaction is logged, timestamped, and visible to the team.
Portfolio allocation rules run automatically based on branch parameters.
Monitor, Track and Recover Debt. All in One Place.
Debt360 is the debt collection management module inside FinX — built specifically for banks to manage loan recovery operations at scale.
Role-Based Executive Dashboards
Each role — Group Head, Branch Head, Team Lead, Agent — sees the view relevant to their responsibility.
Automated Portfolio Allocation
Set your rules once and let the system map customers to the right agent automatically.
Customer 360 View
Every customer screen shows demographics, loan accounts, track records and more.
Every Step of the Collection Workflow. Covered.
Debt360 handles the full debt collection lifecycle — from data ingestion to recovery reporting.
Team and Agent Masters
Build a comprehensive institutional hierarchy by creating and managing specialized teams, user profiles, and global role assignments that reflect your bank's organizational structure.
Portfolio Assignment and Rules
Streamline your collection strategy by manually assigning high-priority cases or utilizing advanced auto-mapping rules to distribute customers to specific agents based on intelligent criteria.
Follow-up Tracker and Calendar
Empower your recovery agents with a deeply structured daily, weekly, and monthly follow-up interface that provides full visibility into their schedule and impending tasks.
Record Interactions and Case Actions
Capture every nuance of customer engagement by logging detailed interaction notes, defining the next best action, and setting precise reminders to ensure no case is ever neglected.
Executive and Team Dashboards
Gain localized insights through purpose-built dashboard views tailored for Group Heads, Branch Heads, Team Leaders, and Agents, ensuring everyone has the data they need to perform.
Built for Every Level of Your Bank's Collections Team
FinX and Debt360 are designed around how bank collections actually work.
Group Heads and Branch Heads
Get a live view of your entire debt portfolio across branches and teams.
Team Leaders
Manage your team's portfolio, reassign cases, and track agent's progress in real time.
Collection Agents
See your full assigned portfolio, daily follow-up tracker, and calendar in one place.
One Platform. Full Control of Your Banking Operations.
Behind every module in FinX sits a central operating layer that manages institution's structure, users, and access.
Request a DemoCompany and Entity Management
Manage your institution's legal entities and branch structure centrally.
User Management
Create, assign, and control user roles and access permissions across all modules.
Subscription and Licence Management
Control which modules are active for each entity and manage licensing centrally.
Branch Administration
Onboard and configure branches, assign teams, and maintain oversight.
Security and Compliance
A Platform Banks Can Trust with Their Data
FinX is built with a focus on audit trails and auditable action records.
Talk to Our TeamRole-Based Access Control
Every user sees only what their role permits based on bank hierarchy.
Full Audit Trail
Every interaction, case assignment, and data change is logged with a timestamp.
Controlled Data Access
Customer data is restricted based on hierarchy — agents only see their accounts.
Case Acceptance Workflows
Case reassignments require the receiving agent to accept in the system.
From Core Banking to a Recovered Account.
FinX handles the full operational lifecycle of debt collection end-to-end.
1
Automatic follow up
Get a comprehensive 360-degree view of your collection pipeline, including real-time due amounts, customer history, and systematically scheduled follow-up dates in one unified dashboard.
2
Automatic Data Load
Eliminate manual data entry by automatically syncing your latest portfolio and customer information directly from core banking systems, ensuring your team always works with accurate data.
3
Portfolio Allocation
Optimise your workforce by instantly assigning customers to the most suitable teams and agents based on intelligent, pre-configured business rules and recovery priorities.
4
Agent Outreach and Logging
Streamline agent productivity by providing them with structured portfolios and a daily outreach tracker that captures every interaction and note while setting smart reminders.
5
Recovery and Reporting
Empower leadership with real-time visibility into recovery trends, agent efficiency, and branch performance through intuitive dashboards designed for data-driven decision making.
Ready to Modernise Your Bank's Debt Collection Operations?
FinX and Debt360 are built for banks that want to recover more and operate with greater control.